Part 3: Accept User Input
An agent is only useful if it accepts user input. Luckily, Voiceflow makes this easy using the Button, Choice, and Capture steps.
Accepting user input using buttons (3 minutes)
The most basic way to accept user input in Voiceflow is using buttons. They're a great choice if you're offering pre-set options to a user.
Learn more: Buttons
Understanding user input using Intents, Utterances and the Choice step (5 minutes)
More complex agents need to understand what a user is asking for. Intents allow you to interpret what a user is asking for, and guide the conversation based on that intention.
More coming soon!
Next up, we'll teach you about Entities and the Capture step!
Updated 26 days ago