Token Top-up
If you're looking to learn what tokens are, look here.
Purchasing Tokens
Additional tokens can only be purchased by paid customers. (Pro, Teams or Enterprise plans).
If you are on a paid plan, follow the instructions below to purchase more tokens. The price for additional tokens is $5 per 2 Million tokens.
Pro & Teams
Hover on the AI icon in your Assistant's sidebar and click on the 'Purchase Tokens' button.
Choose the number of tokens you'd like to purchase and hit confirm purchase.
Once you've confirmed your billing details, complete your purchase.
You'll see your new token balance reflected shortly! (May take up to 1 minute)
Note: Only the admin of the workspace may purchase tokens.
Enterprise
If you are on an enterprise account, please contact your account representative that can facilitate the purchase and add additional tokens to your account.
Free Token Quota
Each plan has a different free token quota. This quota represents the free monthly tokens that are included with your account. These reset each month.
- Starter Plan: 100,000 Tokens
- Pro Plan: 4,000,000 Tokens
- Teams: 10,000,000 Tokens
- Enterprise: Custom
Additional tokens purchased are in addition to your monthly quota. They are a one time purchase and do not expire or reset. You will see them added to your monthly token quota as in the example below.
Example
- On a pro plan, I have used 500,000 of my 2,000,000 monthly quota on July 14. My token meter current shows [500,000/2,000,000 used].
- If I purchase an additional 1,000,000 tokens on July 14th, my token meter will show [500,000/3,000,000 used].
- If I use 1 million additional tokens, my token meter will show [1,500,000/3,000,000 used]. This means I have used 1 million of the free tokens and 500k of the purchased tokens.
- On August 1st my quota will reset and it will display the free amount + what remains of my purchased amount. In the example above, my token meter would show [0/2,500,000 used]. This is the 1 million free tokens I get each month + the 500k remaining from my purchased amount.
Updated 16 days ago