Events enables users to trigger workflows without direct user input. They enable your agent to respond to user-defined events tailored to specific use cases. With Events, your agent becomes more context-aware and responsive, providing a more engaging and dynamic user experience.

Recognizing that your AI prompts are the cornerstone of agent behaviour, we’ve developed a comprehensive suite of tools designed to provide a central hub for creating, updating, and testing prompts with ease and efficiency.

What’s New

We’re introducing several new features to enhance your experience with Voiceflow:

At Voiceflow, our mission is ambitious: to provide you with the best agent creation platform in the world. We believe in empowering creators like you to build advanced conversational AI agents without limits.

We're excited to announce the release of our new Streaming API endpoint, designed to enhance real-time interactions with your Voiceflow agents. This feature allows you to receive server-sent events (SSE) in real time using the text/event-stream format, providing immediate responses and a smoother conversational experience for your users.

We are pleased to announce the launch of the Smart Chunking beta program. Over the coming weeks, we will be testing and validating several LLM-based strategies to enhance the quality of your knowledge base chunks. Better chunks lead to better responses and higher-quality AI agents.

Announcing the new Secrets Manager in Voiceflow! This new feature enables you to securely store and manage a variety of sensitive information within your AI agents, including API keys, database credentials, encryption keys, and more.

Some significant updates that we've been working on to make your conversational agents even better. Over the next week, we'll be rolling out new features that leverage advanced AI capabilities to improve how your projects understand and interact with users.

It is easier than ever to create and manage multimodal agents that support both chat and voice interactions.