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Prompts CMS

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The Prompts CMS is a centralized hub for creating, managing, and testing prompts used by your conversational agents. It offers a structured way to handle complex prompts, ensuring consistency and reusability across your projects. With the Prompts CMS, you can define sophisticated prompts that leverage system prompts, user-agent message pairs, variables, and more.

Accessing the Prompts CMS

  • Open “Prompts”: In the Agent CMS, choose Prompts to access the prompts management interface.

Understanding the Prompts Table

The Prompts CMS displays a table listing all your prompts with the following columns:

  • Name: The name of the prompt.
  • Description: A brief description of the prompt’s purpose.
  • Used By: Indicates where the prompt is used within your agent. This will include links to specific workflows and steps.
  • Last Editor: The team member who last edited the prompt.
  • Updated: The date and time when the prompt was last modified.

Creating a New Prompt

1. Start the Creation Process

  • Click “New Prompt”: Located at the top-right corner of the Prompts table.

2. The Prompt Editor

  • Upon clicking, the Prompt Editor appears with two main sections:
    • Left Side (Prompt Definition): Where you define and configure your prompt.
    • Right Side (Output Preview): Displays the generated output when you test the prompt.

3. Configuring the Prompt

  • Prompt Name: Enter a clear and descriptive name for your prompt.
  • Description (Optional): Provide additional details about the prompt’s purpose.

Prompt Configuration

System Prompt

  • Purpose: Sets the overall behaviour or guidelines for the AI model.
  • Usage: Click on the System Prompt box to enter your instructions.

User and Agent Messages

  • User Prompt: The initial message from the user.
  • Adding Message Pairs:
    • Click “Add”: Choose Add Message Pair.
    • New Boxes Appear: An Agent box and a User box are added.
      • Enter Messages: Fill in the agent’s response and the user’s subsequent input.
  • Deleting Message Pairs:
    • Deleted Together: Message pairs are added and deleted as a unit.

Conversation History

  • Add Conversation History:
    • Click “Add”: Choose Add Conversation History.
    • Voiceflow Memory Variable: A special block representing vf_memory is inserted.
  • Placement:
    • Drag and Drop: Move the conversation history block to the desired position within your prompt.

Prompt Variables

  • Access Variables: Click on the Variables button in the header.
  • Manage Variables:
    • View Used Variables: Displays all variables referenced in your prompt (e.g., {agent_persona}).
    • Set Test Values: Enter values for these variables to test how the prompt behaves with different inputs.
  • Usage in Prompt:
    • Syntax: Use curly braces {} to include variables in your prompt.
      • Example: “As a helpful assistant named {agent_persona}, I will…”

Prompt Settings

  • Access Model Settings: Click on the Settings button in the header.
  • AI Model Selection: Choose the AI model to use for generating responses.
  • Temperature: Adjust the creativity level of the AI’s output.
  • Max Tokens: Set the maximum length of the generated response.

Testing Your Prompt

Running the Prompt

  • Click “Run”: Located within the Prompt Editor.
  • View Output: The right side displays the AI-generated response based on your prompt and variable values.

Monitoring Performance

  • Tokens Consumed: Displayed at the footer, shows the total tokens used.
    • Detailed View: Hover over to see a breakdown of input and output tokens.
  • Latency: Shows the time taken to generate the response.

Iterating

  • Adjust Variables: Change values in the Variables tab to test different scenarios.
  • Modify Prompt: Edit the prompt content to refine the output.
  • Re-run Tests: Click “Run” again to see updated results.

Best Practices for Creating Prompts

Use Clear and Descriptive Names

  • Ease of Selection: Makes it easier to identify the prompt when using the Prompt Step.
  • Organization: Helps manage prompts as your collection grows.

Leverage Message Pairs

  • Context Building: Simulate conversation history to provide context to the AI.
  • Improved Responses: Leads to more accurate and relevant outputs.

Keep Prompts Modular

  • Reusability: Design prompts that can be used in multiple contexts.
  • Maintainability: Easier to update and manage over time.

Learn more

  • Prompt step: Learn how to integrate prompts directly into your agent’s flow.
  • Set step: Discover how to dynamically assign prompt outputs to variables for greater control over agent behaviour.

Updated 16 days ago