This is an overview of all actions within Voiceflow that will incur credit costs. If you'd like to quickly calculate how many credits your agent is expected to need, we recommend trying our credits estimate calculator.
Orchestration
| Vendor | Item | Unit | Credits per Unit |
|---|
| Voiceflow | Chat usage | Every time a conversation begins, the user sends a message, or a request is sent to the Dialogue Manager API. | 1 |
| Voiceflow | No-reply usage | Every time a message is sent by the no-reply feature | 1 |
| Voiceflow | Voice usage | Minutes of Voice AI | 10 |
LLMs (Large Language Models)
| Vendor | Item | Unit | Credits per Unit |
|---|
| Anthropic | claude-3-haiku-20240307 | 1K Tokens | 0.075 |
| Anthropic | claude-3-5-sonnet-20241022 | 1K Tokens | 0.875 |
| Anthropic | claude-3-7-sonnet-20250219 | 1K Tokens | 0.875 |
| Anthropic | claude-sonnet-4-20250514 | 1K Tokens | 0.875 |
| Anthropic | claude-3-opus-20240229 | 1K Tokens | 4.25 |
| Anthropic | claude-opus-4-20250514 | 1K Tokens | 4.25 |
| Anthropic | Claude V2.0 | 1K Tokens | 2 |
| Anthropic | Claude V2.1 | 1K Tokens | 2 |
| Google | Gemini 2.0 Flash | 1K Tokens | 0.03 |
| Google | Gemini 2.5 Flash | 1K Tokens | 0.04 |
| Google | Gemini 2.5 Pro | 1K Tokens | 0.4 |
| Groq | Llama 3.2 1B (Preview) 8k | 1K Tokens | 0.01 |
| Groq | Llama 3.1 8B Instant 128k | 1K Tokens | 0.013 |
| Groq | DeepSeek R1 Distill Llama 70B | 1K Tokens | 0.19 |
| Open AI | gpt-3.5-turbo-0125 | 1K Tokens | 0.125 |
| Open AI | gpt-4-turbo-2024-04-09 | 1K Tokens | 2.5 |
| Open AI | gpt-4-0613 | 1K Tokens | 7 |
| Open AI | gpt-4o-mini-2024-07-18 | 1K Tokens | 0.04 |
| Open AI | gpt-4o-2024-05-13 | 1K Tokens | 1.25 |
| Open AI | o3-mini-2025-01-31 | 1K Tokens | 0.3 |
| Open AI | gpt-4o-2024-08-06 | 1K Tokens | 0.675 |
| Open AI | o1-mini-2024-09-12 | 1K Tokens | 0.3 |
| Open AI | o1-preview-2024-09-12 | 1K Tokens | 4 |
| Open AI | gpt-4.1-2025-04-14 | 1K Tokens | 0.575 |
| Open AI | gpt-4.1-mini-2025-04-14 | 1K Tokens | 0.115 |
| Open AI | gpt-4.1-nano-2025-04-14 | 1K Tokens | 0.03 |
| Open AI | o3-2025-04-16 | 1K Tokens | 0.06 |
| Open AI | o4-mini-2025-04-16 | 1K Tokens | 0.315 |
ASR (Automatic Speech Recognition)
| Vendor | Item | Unit | Credits per Unit |
|---|
| Deepgram | Deepgram - STT | Minutes | 1 |
TTS (Text-to-Speech)
| Vendor | Item | Unit | Credits per Unit |
|---|
| Deepgram | Deepgram - TTS | 1K Characters | 3.25 |
| Eleven Labs | Eleven Labs - TTS - Flash/Turbo | 1K Characters | 9 |
| Eleven Labs | Eleven Labs - TTS - Multilingual | 1K Characters | 18 |
| Rime Labs | Rime Labs - TTS | 1K Characters | 6 |
| Cartesia | Sonic 2 - TTS | 1K Characters | 9.5 |
| Cartesia | Sonic Turbo - TTS | 1K Characters | 9.5 |
