Send SMS messages from your agent using your Twilio account.
The Twilio tool lets your agent send text messages during a conversation. Use it to send confirmation codes, appointment reminders, order updates, or follow-up information to your users.
Add the Twilio tool to your agent from Tools → Add tool → Twilio. You can also add tools directly from inside a Playbook or Integration step. Once added, you can call the Twilio tool from inside a Playbook or Workflow.
