Skip to main content
Twilio tool cover The Twilio tool lets your agent send text messages during a conversation. Use it to send confirmation codes, appointment reminders, order updates, or follow-up information to your users.

​
Using the Twilio tool

Add the Twilio tool to your agent from Tools → Add tool → Twilio. You can also add tools directly from inside a Playbook or Integration step. Once added, you can call the Twilio tool from inside a Playbook or Workflow.

​
Actions

ActionDescription
Send SMSSend a text message to a specified phone number.