Observe overview - Voiceflow Documentation

Every conversation your agent has is kept as a transcript. These endpoints let you search them, read an individual one turn by turn, and attach your own fields to record things the runtime cannot know, such as whether the conversation was escalated or how it ended.

Endpoints

Transcript

Endpoint	Description
POST Search transcripts	Search transcripts by project ID.
GET Get transcript	Get a transcript by ID.

Transcript property

Endpoint	Description
GET List properties	List all properties by project ID.
POST Create property	Create a new property.
GET Get property	Get property by ID.
PATCH Update property	Update a property by ID.
DELETE Delete property	Delete a property by ID.
PUT Set property value	Set a property value on a transcript.