📊 Analytics API Overview

With the Analytics API, you can retrieve the usage data of your conversational assistant. This data can be used to understand how your assistant is being used, such as the number of conversations started, messages sent, and unique users. This information can be valuable for:

Assessing the performance and effectiveness of your assistant
Identifying areas for improvement
Making data-driven decisions about its development and deployment

📋 Request Types

There are different types of requests that can be sent. To see a list of all request types, check out the documentation for the data.name field below.

Examples include:

Top intents (top_intents)
Total interactions (interactions)
Unique users (unique_users)
Credits usage (credit_usage)

📑 Pagination Description

The API response supports pagination to efficiently manage and navigate through large sets of data.

cursor: An opaque integer or string token representing the current position in the overall dataset. This cursor can be used in subsequent API requests to fetch the next page of results. For example, when requesting the next page, the client includes this cursor to continue retrieving items after the current batch.
items:

An array containing the current page of data objects. Each item represents a record with its respective details such as period, projectID, environmentID, and other related fields.

How Pagination Works

Initial Request: The client makes a request without a cursor or with a starting cursor value. The server returns a subset of the dataset (a "page") along with a cursor pointing to the next page.
Subsequent Requests: To retrieve the next page, the client sends a new request including the cursor value from the previous response. The server responds with the next subset of items and an updated cursor.
End of Data: When the client reaches the end of the dataset, the server may return an empty items array or omit the cursor value, indicating no further data is available.

Example Fields:

cursor: 2106 — Current pagination token indicating the position for the next data fetch.
items — List of data entries corresponding to the current page.

📘 Example Request and Response

// REQUEST body 

{
  "data": {
    "name": "top_intents",
    "filter": {
      "projectID": "62912f08e83f76001b218690",
      "startTime": "2021-08-01T00:00:00.000Z",
      "endTime": "2021-08-16T00:00:00.000Z",
      "limit": 3
    }
  }
}

// ------------------------------------------

// RESPONSE body

{
  "result": {
    "intents": [
      {
        "name": "info_personal",
        "count": 152
      },
      {
        "name": "info_company",
        "count": 101
      },
      {
        "name": "info_name",
        "count": 80
      }
    ]
  }
}

// REQUEST body 

{
  "data": {
    "name": "interactions",
    "filter": {
      "projectID": "62912f08e83f76001b218690",
      "startTime": "2021-08-01T00:00:00.000Z",
      "limit": 3
    }
  }
}

// ------------------------------------------

// RESPONSE body

{
  "result": {
    "cursor": 296,
    "items": [
      {
        "period": "2025-06-13T18:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "type": "canvas-prototype",
        "count": 18
      },
      {
        "period": "2025-07-16T23:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "type": "dialog-management",
        "count": 6
      },
      {
        "period": "2025-07-16T17:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "type": "dialog-management",
        "count": 4
      }
    ]
  }
}

// REQUEST body 

{
  "data": {
    "name": "unique_users",
    "filter": {
      "projectID": "62912f08e83f76001b218690",
      "startTime": "2021-08-01T00:00:00.000Z",
      "limit": 3
    }
  }
}

// ------------------------------------------

// RESPONSE body

{
  "result": {
    "cursor": 143,
    "items": [
      {
        "period": "2025-06-13T18:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "count": 6
      },
      {
        "period": "2025-07-16T23:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "count": 1
      },
      {
        "period": "2025-07-16T17:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "count": 1
      }
    ]
  }
}

// REQUEST body 

{
  "data": {
    "name": "credit_usage",
    "filter": {
      "projectID": "62912f08e83f76001b218690",
      "startTime": "2021-08-01T00:00:00.000Z",
      "limit": 3
    }
  }
}

// ------------------------------------------

// RESPONSE body

{
  "result": {
    "cursor": 2106,
    "items": [
      {
        "period": "2025-06-27T07:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "685e43867fff32e515fcac92",
        "diagramID": "64dbb6696a8fab0013dba194",
        "nodeID": "67db2b51c6c175f16d898090",
        "model": "claude-3.7-sonnet",
        "type": "llm-input",
        "count": 13201
      },
      {
        "period": "2025-06-27T07:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "685e43867fff32e515fcac92",
        "diagramID": "64dbb6696a8fab0013dba194",
        "nodeID": "67db2b51c6c175f16d898090",
        "model": "claude-3.7-sonnet",
        "type": "llm-output",
        "count": 308
      },
      {
        "period": "2025-06-28T03:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "685e43867fff32e515fcac92",
        "diagramID": "",
        "nodeID": "",
        "model": "gpt-4o-mini",
        "type": "llm-input",
        "count": 438
      }
    ]
  }
}

// REQUEST body 

{
  "data": {
    "name": "function_usage",
    "filter": {
      "projectID": "62912f08e83f76001b218690",
      "startTime": "2021-08-01T00:00:00.000Z",
      "limit": 3
    }
  }
}

// ------------------------------------------

// RESPONSE body

{
  "result": {
    "cursor": 2106,
    "items": [
      {
        "period": "2025-07-16T06:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "count": 1,
        "successCount": 1,
        "functionID": "683e1c27abe040bae572744b",
        "environmentID": "685e43867fff32e515fcac92",
        "name": "Get joke"
      },
      {
        "period": "2025-07-24T22:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "count": 2,
        "successCount": 2,
        "functionID": "683e1c27abe040bae572744b",
        "environmentID": "685e43867fff32e515fcac92",
        "name": "Get joke"
      }
    ]
  }
}

// REQUEST body 

{
  "data": {
    "name": "api_calls",
    "filter": {
      "projectID": "62912f08e83f76001b218690",
      "startTime": "2021-08-01T00:00:00.000Z",
      "limit": 3
    }
  }
}

// ------------------------------------------

// RESPONSE body

{
  "result": {
    "cursor": 2106,
    "items": [
      {
        "period": "2025-06-27T14:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "count": 1,
        "successCount": 1,
        "apiToolID": "683e1a51abe040bae57273eb",
        "environmentID": "685e43867fff32e515fcac92",
        "name": "Get weather"
      },
      {
        "period": "2025-07-16T06:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "count": 2,
        "successCount": 2,
        "apiToolID": "683e1a51abe040bae57273eb",
        "environmentID": "685e43867fff32e515fcac92",
        "name": "Get weather"
      }
    ]
  }
}

// REQUEST body 

{
  "data": {
    "name": "kb_documents",
    "filter": {
      "projectID": "62912f08e83f76001b218690",
      "startTime": "2021-08-01T00:00:00.000Z",
      "limit": 3
    }
  }
}

// ------------------------------------------

// RESPONSE body

{
  "result": {
    "cursor": 2106,
    "items": [
      {
        "period": "2025-06-14T01:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "count": 6,
        "documentID": "684c6d57eca71686851dd2e3"
      },
      {
        "period": "2025-06-14T01:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "count": 6,
        "documentID": "684c6d57eca71686851dd2e1"
      },
      {
        "period": "2025-06-14T01:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "environmentID": "684c6d43ea3aff06439c1561",
        "count": 2,
        "documentID": "684c6d57eca71686851dd2e2"
      }
    ]
  }
}

// REQUEST body 

{
  "data": {
    "name": "integrations",
    "filter": {
      "projectID": "62912f08e83f76001b218690",
      "startTime": "2021-08-01T00:00:00.000Z",
      "limit": 3
    }
  }
}

// ------------------------------------------

// RESPONSE body

{
  "result": {
    "cursor": 2106,
    "items": [
      {
        "period": "2025-06-27T14:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "count": 1,
        "successCount": 1,
        "integrationToolName": "google_sheets_read_spreadsheet",
        "environmentID": "685e43867fff32e515fcac92",
      },
      {
        "period": "2025-07-16T06:00:00.000Z",
        "projectID": "62912f08e83f76001b218690",
        "count": 2,
        "successCount": 2,
        "integrationToolName": "google_sheets_append_spreadsheet",
        "environmentID": "685e43867fff32e515fcac92",
      }
    ]
  }
}

`Period` field

Specifies the timestamp representing the start of the time interval for which the data item is relevant. This field indicates the exact period or time window associated with the recorded data, typically in UTC