• Added Cartesia's Ink-Whisper STT model
    • This leverages OpenAI's whisper model, upgraded for realtime call performance
    • Expanded language support and selection
  • Added AssemblyAI Universal STT model
    • Advanced tuning options
  • Added specific model selection for Deepgram STT
    • Nova-2, Nova-3, and Nova-3 Medical

Google Sheets tools

by Michael Hood

Connect your agents to Google Sheets with a couple clicks. Supported tools include: Add to sheet, Create new sheet, Get rows, Get sheet, Update sheet.

Cartesia voices

by Michael Hood

We've added Cartesia to Voiceflow. You can select from over 100 new voices across two Cartesia models (Sonic 2 & Sonic Turbo).

We've added all tool types to your projects analytics dashboard:

  • Integration tools
  • API tools
  • Function tools

You can now see the number of times each tool has been used, along with the average latency and success/failure rate if you hover a specific tool.

  • We've made updates to the workspace dashboard to make it easier to organize your projects, and manage your workspace.
  • We've added folders, to further organize your projects. Note, if you previously used the Kanban view (deprecated), we've automatically converted swim-lanes into folders.
  • Home tab (coming soon)
  • Community tab (coming soon)
  • Tutorials tab (coming soon)

New navigation

by Michael Hood

We've listened to your feedback and made Voiceflow easier to navigate. It's the same Voiceflow, just faster to get around!

  • Ability to whitelist domains
  • Ability to have a custom privacy message before users engage with your AI agent
  • Ability to not save transcripts

Generative No Reply

by Michael Hood

Use generative no-reply to dynamically re-engage users that haven't responded in a while. Responses will be contextual to the conversation.