Effective August 12th, we will be sunsetting our native integrations for WhatsApp, Twilio SMS, and Microsoft Teams. The project types for these channels will remain accessible, but all active connections to these channels will be severed, and it will no longer be possible to publish new projects or maintain existing ones on these platforms.

We are excited to announce the addition of Gemini 1.5 Pro, the first Google model we support, to our platform. This integration brings new capabilities and improvements to enhance your experience. Below are the details of this update:

We are thrilled to introduce new management tools that enhance your ability to oversee and scale your AI agents. Our latest update offers improved visibility into the connections between your agent data and project workflows and components, making it easier to understand, manage, and grow your AI projects effectively.

We are excited to announce the redesign of the Set Step in Voiceflow! The updated Set Step now includes:

Introducing the new Message step

We are excited to announce a powerful new feature in Voiceflow's Knowledge Base: the ability to handle tabular data, enrich all data sources with metadata, and perform advanced query filtering. This enhancement provides our users with more flexibility, precision, and control over their AI agents, ensuring they deliver the most relevant and contextually accurate responses.

Today we're introducing the new Triggers step designed to make it easy to add and manage one or many triggers when developing your agent workflows. This update is part of our ongoing effort to help all Voiceflow users develop their agents for scale by default.

We've made some updates to our share and export options:

GPT-4o is now available for use in AI steps and Knowledge Base. Some benefits of this model include:

We are thrilled to announce the release of Workflows, our latest system designed to improve the way you organize and manage AI agents. At Voiceflow, our mission is to enable you to build scalable, efficient, and collaborative AI solutions, and Workflows is a significant step forward in achieving that goal.