added
Voice Keywords / Multilingual Speech-to-text
May 5th, 2025 by Tyler Han
Keywords
For voice calls we're introducing keywords. This allows your agent to understand hard to pronounce proper nouns (like product and company names), industry jargon, phrases and more. This is an optional field.
Multilingual
We're exposing Deepgram's latest Nova-3 multilingual model as an STT option, capable of understanding and transcribing 8 different langauges.
In addition, the standard English STT is being updated from Nova-2 to Nova-3, for a boost in performance.