Added
Native support for keypad input (DTMF)
November 10th, 2025 by Michael Hood
Added native support for DTMF keypad input in phone conversations. Users can now enter digits via their phone keypad, sending a DTMF trace to the runtime. Configure timeout and delimiters (#, *) to control when input is processed. See documentation here.
- Keypad input is off by default and can be turned on from Settings/Behaviour/Voice.
- When on in project settings, keypad input can be turned off at the step level via the "Listen for other triggers" toggle.
- View full documentation here