Added

Native support for keypad input (DTMF)

Added native support for DTMF keypad input in phone conversations. Users can now enter digits via their phone keypad, sending a DTMF trace to the runtime. Configure timeout and delimiters (#, *) to control when input is processed. See documentation here.

  • Keypad input is off by default and can be turned on from Settings/Behaviour/Voice.
  • When on in project settings, keypad input can be turned off at the step level via the "Listen for other triggers" toggle.
  • View full documentation here