Introducing Workflows: Organize and Scale Your AI Agents

We are thrilled to announce the release of Workflows, our latest system designed to improve the way you organize and manage AI agents. At Voiceflow, our mission is to enable you to build scalable, efficient, and collaborative AI solutions, and Workflows is a significant step forward in achieving that goal.

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Streamlined Organization and Management
Workflows provides a clear and intuitive organization structure, replacing our previous system of domains, topics, and subtopics. All your existing designs have been automatically migrated, ensuring no data is lost while giving you immediate access to new features.

In the new Workflows page within the Agent CMS, you can organize your agents by use case, team, or any structure that suits your needs, using the new folder directory system. This high-level visibility allows you to monitor each workflow's progress without needing to navigate to the canvas. Detailed descriptions, intent triggers, and project management features like status and assignee columns provide comprehensive context at a glance.

Enhanced Collaboration
Collaboration is at the heart of Workflows. You can now assign workflows to team members and set statuses to track progress through the development process. This ensures everyone is on the same page and tasks are clearly defined and managed as you scale the complexity of your AI Agent.

Improved Navigation and Usability
Navigating between workflows has never been easier. You can access the canvas directly from the Workflows table or use the new design navigation that mirrors your CMS structure. We’ve also introduced a "Return to Designer" button, allowing you to jump back to your canvas from any page, making your experience more cohesive and streamlined.

What's Changed
With the release of Workflows, we’ve made some other notable changes to improve design practices and reduce visual clutter:

• Removed Intent Steps from Components: To promote best practices in agent design, we have removed the ability to add intent steps directly within Components.
• Cleaner Canvas View: The share button and agent navigation menu have been relocated to the Agent CMS, reducing clutter on the canvas and keeping your focus on designing agent workflows.

Overview of Project Data Structure Changes
As part of our transition to the new Workflows system, we are making modifications to the project data structure within Voiceflow. These changes are designed to enhance functionality, improve navigation, and simplify management. Below is a detailed breakdown of what these changes entail:

1. New workflows field:

We are introducing a new workflows field in the .vf project data file. This field will encapsulate a variety of properties essential for managing and organizing your agents:

{  
    workflows: [  
        {  
            status: "to_do" | "complete" | "in_progress" | null,  
            id: string,  
            createdAt: string,  
            updatedAt: string,  
            updatedByID: number,  
            name: string,  
            folderID: string | null,  
            createdByID: number,  
            description: string | null,  
            diagramID: string,  
            isStart: boolean,  
            assigneeID: number | null,  
            assistantID?: string | undefined,  
            environmentID?: string | undefined  
        }  
    ];  
}

2. Node Reference Modifications:

• Replacing goToDomain Nodes: The existing goToDomain nodes within the diagram.nodes will be replaced with goToNode. The goToNode.nodeID will reference the workflow that corresponds to what the domain’s start step previously pointed to.
• Updating goToNode References: All goToNode nodes that previously referenced a domain’s start block (with the exception of the root/home domain) will be updated to reference the new workflow steps accordingly.
• Removal of Start Steps: All start steps, except for those in the root/home diagram, will be removed. This simplification is part of our broader effort to streamline navigation and reduce redundancy within the agent design environment.

Learn More
For detailed instructions and more information, please refer to the [Workflows Feature Documentation](Workflows Feature Documentation).

Your Feedback Matters
We are excited about the possibilities Workflows will unlock for your AI projects and look forward to hearing your feedback. This release marks a new chapter in AI agent management, bringing us closer to our vision of providing the world's best agent creation tool.

Thank you for being part of our journey.