We've added a reasoning effort slider for all supporting GPT models (GPT-5, GPT-5 mini, GPT-5 nano, GPT-o3 and GPT-o4-mini).

Sharable links have been upgraded to better reflect the agent you’re building. Each link now points to a hosted version of your AI agent that mirrors your selected environment (dev, staging, production) and interface, so what you share is exactly what others will experience. Password protection is also available for secure access.

• 🔗 Sharable links now mirror your actual AI agent
• 🛠️ Environment-specific links (dev, staging, production)
• 🎨 Customize the look and feel via the Interfaces tab
• 🔒 Optional password protection for secure sharing

We’ve introduced a new staging environment to help you manage deployments more effectively. You can now publish between development, staging, and production to test changes before going live.

• New staging environment for pre-production testing
• Publish across dev → staging → production
• More control and confidence in deployment flows
• Override secrets per environment for greater flexibility

You can now duplicate projects along with their entire knowledge base. When cloning a project, all connected documents and data sources are copied as well—so your new project starts with the same knowledge setup as the original.

This enhancement only applies to project duplication. Knowledge bases are not yet cloned when using project import.

You can now choose whether to save transcripts where the bot spoke but the user never replied. Use this toggle to keep your transcript logs cleaner and focused on real interactions. By default, all new projects will save all conversations to transcripts.

Previous to this release, you could only capture the output of a tool call (e.g., the response from an API). Now, you can also persist the inputs (the parameters sent to the tool) as Voiceflow variables. This means both sides of the transaction — request and response — can be tracked, reused, or referenced later in the conversation.

GPT-5 models are now available in Voiceflow.

You can now double-click an agent step to jump straight into its editor — saving yourself an extra click.

You can now run tools outside of the agent step using the new Tool Step.

This lets you trigger any tool in your agent — like sending an email or making an API call — anywhere in your workflows.

🛠️ You’ll find the call forwarding Step in the ‘Dev’ section of the step menu for now.

Tools can also be used as actions:

A few months ago, we released a new analytics view—giving you deeper insights into agent performance, tool usage, credit consumption, and more.

Today, we're releasing an updated Analytics API to match. This new version gives you programmatic access to the same powerful data, so you can:

Track agent performance over time

Monitor tool and credit usage

Build custom dashboards and reports

Use the new API to integrate analytics directly into your workflows and get the insights you need—where you need them.