> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiceflow.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Analytics
> Track your agent's performance and usage with a customizable dashboard of key metrics.
The Analytics dashboard gives you a high-level view of how your agent is performing across conversations. You can monitor evaluation results, usage patterns, costs, and operational metrics all in one place. Access the dashboard from the **Analytics** tab in the sidebar.
## Filtering your view
Use the controls at the top right to filter the data displayed across all widgets. The **Environment** dropdown lets you view metrics across all [environments](/documentation/deploy/environments) in the project or focus on a specific one. The **Date range** picker controls the time period for all charts and metrics.
## Customizing the dashboard
Click the settings icon to choose which widgets appear on your dashboard. Available metrics include:
* Resolution rate, Customer satisfaction, Deflection rate, and any other enabled [evaluations](/documentation/measure/evaluations)
* Total chats, Total interactions, and Unique users
* Latency monitoring and Credits usage
* Playbooks usage, Tools usage, and KB documents usage
Click **Reset to default** to restore the standard widget configuration. Hover over any metric's info icon for more detail about what it measures.
## Estimating business impact
The **Time saved** and **Dollars saved** widgets help you quantify the value your agent provides. Click **Add estimate** to configure how much time or money each automated conversation saves compared to manual handling. Once configured, the dashboard calculates your total savings based on conversation volume.