> ## Documentation Index > Fetch the complete documentation index at: https://docs.voiceflow.com/llms.txt > Use this file to discover all available pages before exploring further. # Shopify tool > Manage customers, orders, and products in your Shopify store. Shopifycover The Shopify tool lets your agent interact with your Shopify store during a conversation. Use it to look up order status, find customer information, search your product catalog, or update records when customers request changes. ## Using the Shopify tool Add the Shopify tool to your agent from **Tools** → **New tool** → **Shopify**. You can also add tools directly from inside a [Playbook](/documentation/build/playbooks) or [Integration step](/documentation/build/steps/integration). Once added, you can call the Shopify tool from inside a [Playbook](/documentation/build/playbooks) or [Workflow](/documentation/build/workflows). ### Actions | Action | Description | | ---------------- | ------------------------------------------------------------- | | **Get products** | Search for products on Shopify matching a specified criteria. | | **Update order** | Update information about an order on Shopify. | | **Get order** | Search for orders on Shopify matching a specified criteria. | | **Cancel order** | Cancel a Shopify order. | ## Importing Shopify products into your Knowledge Base You can import your Shopify product catalog into Voiceflow's [Knowledge base](/documentation/build/Importing-data-sources). This lets your agent answer questions about your products, including details like descriptions, pricing, and availability, without needing to call the Shopify API for every query. To import your Shopify products, go to **Knowledge base** → **Add data source** → **Shopify** inside your project.